Privacy Policy

Welcome to WedMe Best (“WedMe Best”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, process, disclose and protect information when you visit our website, submit an enquiry, interact with our services, communicate with us, or engage with wedding venues, resorts, planners, vendors and other service providers through our platform.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.

1. Information We May Collect

Depending upon how you use WedMe Best, we may collect information including:

  • Name
  • Mobile/telephone number
  • Email address
  • City and location
  • Wedding or event date
  • Wedding destination or preferred location
  • Estimated number of guests
  • Budget or estimated wedding expenditure
  • Venue and accommodation requirements
  • Wedding preferences and service requirements
  • Details submitted through enquiry or contact forms
  • Communications exchanged with WedMe Best
  • Vendor or venue enquiries and preferences
  • Feedback, testimonials and reviews
  • Photographs, videos or other content voluntarily provided to us
  • Technical information such as IP address, browser type, device information and website usage data
  • Cookie and analytics information

Where payments are facilitated through third-party payment providers, payment-related information may be processed by those providers in accordance with their respective privacy policies and security standards. We may receive limited transaction-related information necessary for accounting, confirmation or customer support.

2. How We Collect Information

We may collect information when you:

  • Visit or browse the WedMe Best website;
  • Submit a wedding, venue or vendor enquiry;
  • Request a quotation, consultation or callback;
  • Contact us through telephone, email, WhatsApp, social media or other communication channels;
  • Register or create an account, where such functionality is available;
  • Subscribe to communications or promotional updates;
  • Participate in surveys, promotions or events;
  • Submit a review, testimonial, photograph or other content; or
  • Interact with venues, resorts, wedding planners or vendors through WedMe Best.

Certain technical information may also be collected automatically through cookies, analytics tools and similar technologies.

3. How We Use Your Information

We may use the information collected to:

  • Understand your wedding requirements;
  • Respond to enquiries and consultation requests;
  • Recommend suitable venues, resorts, wedding planners and vendors;
  • Connect you with relevant wedding service providers;
  • Obtain or facilitate quotations and proposals;
  • Personalise your experience on our website;
  • Communicate regarding your enquiry, booking or wedding requirements;
  • Provide customer support;
  • Improve our website, services and recommendations;
  • Conduct internal analysis and business reporting;
  • Prevent fraud, misuse and security threats;
  • Comply with applicable legal and regulatory requirements; and
  • Send marketing or promotional communications where permitted by applicable law and your communication preferences.

4. Sharing Information with Wedding Partners

When you submit an enquiry for a venue, resort, wedding planner, photographer, decorator, caterer, makeup artist or another wedding-related service, we may share relevant information with selected service providers so they can respond to your requirements.

The information shared may include your name, contact details, wedding date, location, guest count, budget range and other information relevant to your enquiry.

We endeavor to share information only to the extent reasonably necessary for the requested service or legitimate purpose.

Once your information is provided to an independent venue, vendor or service provider, that party may process your information under its own privacy practices. WedMe Best is not responsible for the independent privacy practices of third parties.

5. Vendor and Business Information

Wedding planners, hotels, resorts, venues, photographers, decorators, caterers, makeup artists and other businesses listed or associated with WedMe Best may provide business information for publication or lead-generation purposes.

This may include business names, contact information, photographs, service descriptions, locations, pricing information, portfolios, social-media details and other information intended to help prospective customers evaluate their services.

6. Cookies and Analytics

WedMe Best may use cookies and similar technologies to understand how visitors interact with our website, remember preferences, improve website performance and measure marketing effectiveness.

We may also use third-party analytics, advertising or technology services. Such providers may process certain technical or usage information in accordance with their own privacy policies.

Where required by applicable law, users will be provided appropriate choices regarding non-essential cookies.

7. Marketing Communications

Where permitted by applicable law, we may contact you regarding relevant wedding services, destinations, venues, offers, promotions or other information that may be of interest to you.

You may request to stop receiving promotional communications at any time by using the unsubscribe mechanism provided, where available, or by contacting us.

Operational communications relating to an active enquiry, transaction or requested service may continue where necessary.

8. Photographs, Videos and User-Submitted Content

If you voluntarily provide photographs, wedding videos, testimonials, reviews or other content, we will process and use such content in accordance with the permission provided by you and applicable law.

Where content is proposed to be used for advertising, social media, promotional campaigns or other public marketing purposes beyond the purpose for which it was originally provided, appropriate permission will be obtained where required.

You should ensure that you have the necessary rights and permissions before providing content belonging to or depicting other individuals.

9. Data Security

We use reasonable administrative, organizational and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse or destruction.

However, no internet-based system or electronic storage method can be guaranteed to be completely secure. Users should therefore exercise appropriate care when providing information online.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records, resolving disputes and complying with legal, tax, accounting or regulatory requirements.

Information that is no longer required will be deleted, anonymized or otherwise handled in accordance with applicable law and our retention practices.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, hotels, resorts, venues, vendors, payment gateways or other services.

WedMe Best does not control the privacy practices or content of these independent third parties. We encourage users to review their respective privacy policies before providing personal information.

12. Children’s Privacy

Our services are not intended to knowingly collect personal information directly from children without appropriate authorization where required by applicable law.

If we become aware that personal information relating to a child has been collected or processed contrary to applicable legal requirements, we will take appropriate steps to address the matter.

13. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to request access to information, seek correction or updating of inaccurate information, request deletion or erasure in applicable circumstances, withdraw consent where processing is based on consent, and raise a grievance regarding the handling of your personal information.

Certain requests may be subject to legal, regulatory, contractual or record-retention requirements.

14. Data Protection and Applicable Law

WedMe Best intends to process personal information in accordance with applicable Indian privacy and data-protection laws, including the Digital Personal Data Protection Act, 2023, and applicable rules and regulations, as amended from time to time.

Where our services are offered to individuals in jurisdictions with additional privacy requirements, we will endeavour to comply with applicable obligations relevant to those activities.

15. Changes to this Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our services, technology, business practices or applicable laws.

The updated version will be published on this website together with the revised “Last Updated” date. Users are encouraged to review this page periodically.

16. Contact & Grievance Redressal

For privacy-related questions, requests, complaints or grievances, please contact:

WedMe Best

Email: hello@wedmebest.com

Phone: +91 97737 04855

We will endeavor to acknowledge and address privacy-related requests and grievances in accordance with applicable law.